“When I think of design, I think of the bank clerk in my village who believes everything he sees on the internet, of my Kaki, her confidence eroded by decades of mansplaining, hesitant to engage with new services, of the little boy looking at social media, the algorithm drawing him into rabbit holes of toxic content, aspiring to be anything but himself… Design, I trust, doesn’t end with a deliverable. It is much like a story that continues building, layers upon layers, and it eventually takes on a life of its own.”